How Can We Help?
FAQ’s
Dannemiller FAQ's
- When are my credits reported?
- Where can I find Dannemiller’s accreditation information?
- Does Dannemiller accredit educational opportunities for other CE providers?
- I just updated my profile by adding my reporting body and number. How do I get my credits reported?
- Does Dannemiller report my credits to my state board or to CE Broker?
- How can I obtain a copy of certificates showing the credits I have earned?
- I need to make sure I complete my credits by a certain date, how do I ensure it shows the correct time?
- If I do not live in the Central Time Zone, how do I ensure my certificates show credits are earned on a specific day?
- How do I obtain a copy of my receipt?
- How do I update my profile?
- How can I obtain a copy of my transcript?
- How can I contact Dannemiller?
- How can I get help with technical difficulties?
- I didn’t get a verification email. What do I do?
- How do I change my password?
- What do I do if my email address has changed?
- Help!! I cannot get into my account and/or I am getting an error message that I do not understand!! What do I do?
- What is Danemiller’s Privacy Policy?
- What is Dannemiller’s Refund policy?
- Which payment methods does Dannemiller accept?
- I have a suggestion for improvement. Whom do I contact?
- I've purchased a product and would like to change it.
- I purchased product without CME and now I want the CME version, what do I do?
- What if I have a need outside of Dannemiller’s regular office hours?
- In what time zone does the Dannemiller website run?
- When the expiration date displays 12/31, what is the exact time the activity expires?
- When the release date displays 1/1, what is the exact time the activity activates?
- When should the Save Progress feature be used?
- What do I do if I am unable to complete an activity in a single session?
- How do I enable closed captioning/subtitles?
- Can I search for terms in a video?
Accreditation And CE Credits
My Account
Miscellaneous
Promotions And Discounts
Subscriptions FAQ's
- When will my subscription(s) expire?
- How do I earn credits?
- Are there group rates?
- Can I share my subscription with someone else?
- What is the difference between PainFile and AnesthesiaFile?
- Do AnesthesiaFile/PainFile provide CMEs for Anesthesiology Assistants?
- Is it possible to purchase at the same time more than one subscription of the same product?
- What happens if I purchase another subscription of the same product before my current subscription expires?
- I already have an AnesthesiaFile subscription, and I need more credits now. Does Dannemiller provide anything else?
- What is the difference between AnesthesiaFile Basic, Premium, and Pro?
- What is AnesthesiaPod (APOD)?
- Can I get a printed version of the Abstracts?
- Does AnesthesiaFile offer pharmacology credits?
- I had an AnesthesiaFile Basic subscription and recently purchased an AnesthesiaFile Pro/Premium subscription (or vice versa). Where do I find the activities for my new subscription?
- Am I able to only earn 36 Class A Credits per year by completing AnesthesiaFile activities? I think that is what it says on my certificate.
All Subscriptions
AnesthesiaFile
FAQ’s
Dannemiller FAQ's
- When are my credits reported?
- Where can I find Dannemiller’s accreditation information?
- Does Dannemiller accredit educational opportunities for other CE providers?
- I just updated my profile by adding my reporting body and number. How do I get my credits reported?
- Does Dannemiller report my credits to my state board or to CE Broker?
- How can I obtain a copy of certificates showing the credits I have earned?
- I need to make sure I complete my credits by a certain date, how do I ensure it shows the correct time?
- If I do not live in the Central Time Zone, how do I ensure my certificates show credits are earned on a specific day?
- How do I obtain a copy of my receipt?
- How do I update my profile?
- How can I obtain a copy of my transcript?
- How can I contact Dannemiller?
- How can I get help with technical difficulties?
- I didn’t get a verification email. What do I do?
- How do I change my password?
- What do I do if my email address has changed?
- Help!! I cannot get into my account and/or I am getting an error message that I do not understand!! What do I do?
- What is Danemiller’s Privacy Policy?
- What is Dannemiller’s Refund policy?
- Which payment methods does Dannemiller accept?
- I have a suggestion for improvement. Whom do I contact?
- I've purchased a product and would like to change it.
- I purchased product without CME and now I want the CME version, what do I do?
- What if I have a need outside of Dannemiller’s regular office hours?
- In what time zone does the Dannemiller website run?
- When the expiration date displays 12/31, what is the exact time the activity expires?
- When the release date displays 1/1, what is the exact time the activity activates?
- When should the Save Progress feature be used?
- What do I do if I am unable to complete an activity in a single session?
- How do I enable closed captioning/subtitles?
- Can I search for terms in a video?
Accreditation And CE Credits
My Account
Miscellaneous
Promotions And Discounts
FAQ’s
Subscriptions FAQ's
- When will my subscription(s) expire?
- How do I earn credits?
- Are there group rates?
- Can I share my subscription with someone else?
- What is the difference between PainFile and AnesthesiaFile?
- Do AnesthesiaFile/PainFile provide CMEs for Anesthesiology Assistants?
- Is it possible to purchase at the same time more than one subscription of the same product?
- What happens if I purchase another subscription of the same product before my current subscription expires?
- I already have an AnesthesiaFile subscription, and I need more credits now. Does Dannemiller provide anything else?
- What is the difference between AnesthesiaFile Basic, Premium, and Pro?
- What is AnesthesiaPod (APOD)?
- Can I get a printed version of the Abstracts?
- Does AnesthesiaFile offer pharmacology credits?
- I had an AnesthesiaFile Basic subscription and recently purchased an AnesthesiaFile Pro/Premium subscription (or vice versa). Where do I find the activities for my new subscription?
- Am I able to only earn 36 Class A Credits per year by completing AnesthesiaFile activities? I think that is what it says on my certificate.