Terms and Conditions

USE OF Dannemiller.com WEBSITE

The Dannemiller.com Website is owned and provided by Dannemiller, Inc. (Dannemiller) from its offices in San Antonio, Texas. It is provided for personal information and non-commercial use of its Users/Purchasers. All are welcome to browse Dannemiller.com; however, access to and use of the Dannemiller.com website is subject to the Terms below and all applicable laws.

Please read all these provisions (“terms”) carefully before using this Web site. Using this Web site indicates your agreement and acceptance of all terms below. If you do not accept these terms, do not use this Web site or download materials from this site.

Users/Purchasers shall use Dannemiller.com for lawful purposes only.

Users/Purchasers shall not post or transmit through Dannemiller.com any information or material which violates or infringes in any way upon the rights of others, or which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, harassing, or otherwise objectionable.

Nor shall Users/Purchasers post or transmit through Dannemiller.com any information or material which encourages conduct that would constitute a criminal offense, give rise to liability or otherwise violate any law or administrative ruling or guidelines, is in violation of these Terms, or which, without Dannemiller's prior written approval, contain advertising or any solicitation with respect to products or services.

Any conduct by a User/Purchaser that, in Dannemiller's sole opinion, restricts or inhibits any other user from using or enjoying Dannemiller.com will not be permitted.

LICENSE, WARRANTS AND REPRESENTATIONS

Dannemiller.com contains information and material, including, but not limited to, text, software, photos, video, graphics and audio, (collectively "Materials") which are derived in whole or in part from information and materials supplied by Dannemiller and other sources, and are protected by international copyright, trademark and other laws and the entire content of Dannemiller.com is copyrighted as a collective work under the United States Copyright Laws.

Title, copyright, intellectual property rights and distribution rights of the Product remain exclusively with the Vendor (Dannemiller). Intellectual property rights include the look and feel of the Product.

Dannemiller owns the copyright in the overall selection, coordination, arrangement, and enhancement of such content, and owns the rights in, or license to use, the individual components of such content.

Materials may not be copied, reproduced, republished, modified, uploaded, posted, transmitted or distributed in any way or decompiled, reverse engineered or disassembled, including but not limited to the text, images, audio and/or video, as well as any software (including but not limited to any images or files incorporated in or generated by the software or data accompanying such software), except that you may download one copy of the Materials on any single computer for your personal, non-commercial use only, provided you keep intact all copyright, trademark and other proprietary notices and make no change in or deletion of author attribution. This limited authorization is not a transfer of title in the Materials. Users/Purchasers acknowledge that by using and/or purchasing products through Dannemiller.com, the Users/Purchasers do not acquire any license, ownership or other rights to the Materials.

Modification of the Materials or use of the Materials for any other purpose is a violation of Dannemiller's or such other sources' copyright, trademark and other proprietary rights and may violate other laws.

The use of any such Materials on any other Web site or networked computer or environment is prohibited without Dannemiller's express written consent. If Users/Purchasers breach any of these Terms, authorization to use Dannemiller.com automatically will terminate and User/Purchaser must immediately destroy any downloaded or printed Materials.

LIMITED LIABILITY

Use and browsing of Dannemiller.com is at User/Purchaser’s risk. If User/Purchaser is dissatisfied with any of the Materials contained in Dannemiller.com, or with any of these Terms, the sole and exclusive remedy is to discontinue accessing and using Dannemiller.com.

Products provided by the Dannemiller and accepted by the User/Purchaser are "as is" without any representations or warranties, express or implied, of any kind, including, but not limited to, warranties of merchantability, non-infringement, or fitness for particular purpose. Nor does it warrant the accuracy, reliability or completeness of any information contained on this site.

Some jurisdictions do not allow for the exclusion of implied warranties, so the above exclusions of implied warranties may not be applicable under certain circumstances. Under these circumstances, all other exclusions remain in force.

Liability to Dannemiller will be limited to a maximum of the original purchase price of the Product. Dannemiller will not be liable for any general, special, incidental or consequential damages including, but not limited to, loss of production, loss of profits, loss of revenue, loss of data, or any other business or economic disadvantage suffered by the Purchaser arising out of the use or failure to use the Product.

Dannemiller does not warrant that use of the Product will be uninterrupted or error-free. The Purchaser accepts that product in general is prone to bugs and flaws within an acceptable level as determined in the industry.

Under no circumstances will Dannemiller, its suppliers or other third parties mentioned at, or involved in creating, producing, or delivering Dannemiller.com be liable for any direct, incidental, consequential, indirect, special or punitive damages whatsoever (including without limitation, costs and expenses of any type incurred, lost profits, lost data or programs, and business interruption) arising out of the User/Purchaser’s access to, use, inability to use or the results of use of Dannemiller.com any Web sites linked to Dannemiller.com, or any materials contained at any or all such sites (including but not limited to those caused by or resulting from a failure of performance; error; omission; linking to other Web sites; interruption; deletion; defect; delay in operation or transmission; computer virus; communication line failure; or destruction, unauthorized access to, alteration of, or use of any computer or system), whether based on warranty, contract, tort, negligence, strict liability, or any other legal theory and whether or not Dannemiller was advised of the possibility of such damages.

Dannemiller shall have no liability or responsibility for any acts, omissions, or conduct of any user or third party.

Dannemiller's obligations and responsibilities regarding its products and services are governed solely by Dannemiller's terms and conditions of sale or license under which such products and services are sold or licensed.

Dannemiller may remedy any non-conforming Product by providing a refund of the purchase price or at Dannemiller’s sole discretion, repair or replace any or all of the Product.

FORCE MAJEURE

Dannemiller will be free of liability to the User/Purchaser if prevented from executing its obligations under this Agreement in whole or in part as a result of Force Majeure, including, but not limited to earthquake, typhoon, flood, fire, and war or any other unforeseen and uncontrollable event where Dannemiller has taken any and all appropriate action to mitigate such an event.

MEDICAL DISCLAIMER

All content found on the Dannemiller.com Website, including: text, images, audio, or other formats were created for informational purposes only. Offerings for continuing education credits are clearly identified and the appropriate target audience is identified. The Content is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions that arise regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something that has been read on this Website.

If there is a medical emergency, call a doctor, go to the emergency department, or call 911 immediately. Dannemiller does not recommend or endorse any specific tests, physicians, products, procedures, opinions, or other information that may be mentioned on Dannemiller.com. Reliance on any information provided by Dannemiller.com, Dannemiller employees, contracted writers, or medical professionals presenting content for publication to Dannemiller is solely at the User/Purchaser’s own risk.

USER SUPPORT

Users/Purchaser are entitled to phone support available 8:30 AM to 4:30 PM Central - Weekdays only, at no additional cost.

CREDIT REPORTING POLICY

Dannemiller reports credits to the following agencies: AANA, ACCME (i.e. ABA), and ACPE. If user requires credits reported to another agency, he/she must self-report directly to that agency.

  • Dannemiller reports to the noted agencies once a month. The report is sent to the AANA no later than the 5th working day of the month immediately following the reporting period (i.e. CEs completed in January will be reported no later than the 5th working day of February).
  • If user requires credits reported to the requested agency prior to the next reporting period, a $40.00 processing fee will be charged for this early credit submission. Credits will be submitted within 48 business hours of the request.
  • Please note: User credits can only be reported if complete information is provided in the user’s Account Profile. The user’s Name and Reporting Number must match exactly with those provided to the user’s reporting agency. Any discrepancies between the user’s Profile Information and that provided to the reporting agency, causes errors that prevent earned credits from properly uploading and being reported to the desired agency. Users requesting credit reporting outside of the normal reporting window that is the result of missing or incorrect User Profile Information, will be charged a $40.00 processing fee for additional credit submission.

SECURITY

Dannemiller makes every effort to protect the privacy of every user of this website. Individuals are not required to “register” to use this site with the exception of those healthcare professionals desiring to purchase products contained herein.

Dannemiller is sensitive to the need to respect and protect individual’s privacy. Here are some of the security procedures we have internally that protect against unauthorized access to individual information:

  • Both a unique login name and a password are required in order for users to access personally identifiable information.
  • Firewalls protect information held in our servers.
  • Secure Socket Layer (SSL) encryption is used to transmit personally identifiable information to our servers. In order to take advantage of encryption technology, the User must have an Internet browser which supports 128-bit encryption.
  • All employees are educated on the Privacy Policy and are subject to disciplinary action if they violate it.

Despite Dannemiller’s efforts to protect personally identifiable information there is always some risk that an unauthorized third party may find a way around our security systems or that transmissions of information over the Internet may be intercepted.

INFORMATION PROVIDED BY USER/PURCHASER

The editors of Dannemiller.com, in their sole discretion, reserve the right to reject, edit, remove, or otherwise alter any content submitted or posted to Dannemiller.com for any reason. Dannemiller reserves the right, in its sole discretion to revoke a user’s privilege to submit or post content to Dannemiller.com.

It has been and remains Dannemiller's policy not to accept or consider ideas, suggestions or materials other than those that Dannemiller has specifically requested. Accordingly, Dannemiller does not want its users to send any confidential or proprietary information to Dannemiller through Dannemiller.com unless specifically requested by Dannemiller. Please note that any unsolicited information or material sent to Dannemiller will be deemed not to be confidential or proprietary.

By submitting information and material to Dannemiller.com, you automatically grant to Dannemiller (or warrant that the owner of such information and material has expressly granted to Dannemiller) a royalty-free, perpetual, irrevocable, unrestricted, right and license to use, reproduce, display, perform, modify, adapt, publish, translate, transmit and distribute, or otherwise make available to other such information and material (in whole or in part and for any purpose) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed. You also agree that Dannemiller is free to use any ideas, concepts, know-how, or techniques that you send Dannemiller for any purpose.

You authorize Dannemiller to publish your name and location (city, state and/or country) in connection with any use of your submission to Dannemiller.com and in identifying yourself and location, you represent that you have done so accurately. Once your submission is posted, you will not have the right to have it removed or edited.

Submissions to the user-generated content portions of Dannemiller.com must be legible, comprehensible, and written in the English language.

You agree that you have disclosed any relevant competing interests that, when broadly viewed, could be construed as a conflict of interest or the appearance thereof including, without limitation, financial or beneficial conflicts of interest, employment relationships, and affiliations with other entities or interests.

As further provided above, Dannemiller does not want to receive, and you are deemed to covenant and agree through the use of Dannemiller.com not to provide, any information or materials to Dannemiller that are defamatory, threatening, obscene, harassing, in violation of any law, governmental requirements or otherwise unlawful, or that incorporate the proprietary information or materials of another person or entity.

You shall not upload, post or otherwise make available on Dannemiller.com any information and material protected by copyright, trademark or other proprietary right without the express written permission of the owner of such right(s). You shall be solely liable for any damages resulting from any infringement of copyright, proprietary rights, or any other harm resulting from such a submission.

Sharing Dannemiller.com login information is strictly prohibited.

THIRD PARTY SITES AND CONTENT

Dannemiller may provide as a convenience to Users/Purchasers, links to Web sites operated by other entities and persons but makes no representations whatsoever about any other Web site which may be accessed through this one. Any link to a non-Dannemiller Web site does not indicate or imply that Dannemiller endorses or accepts any responsibility for the content, or the use of such Web site.

Users/Purchases use these sites at their own risk. Dannemiller makes no warranty or representation regarding, and does not sponsor or endorse, any linked Web sites or the information or materials appearing therein or any of products and services described therein.

Furthermore, links do not imply that Dannemiller is affiliated or associated with, or that any linked site is authorized to use any trademark, trade name, logo, or copyright of Dannemiller.

Any opinions, statements, services, offers or other information or content expressed or made available in Dannemiller.com by any third party are those of the respective author(s) or distributor(s) and not of Dannemiller. Dannemiller is not responsible for the claims of external websites and education companies.

INTERNATIONAL USERS

Dannemiller administers Dannemiller.com from its offices in the United States. Materials published at Dannemiller.com may refer to products, programs, or services that are not available in other countries.

Furthermore, Dannemiller makes no representation that the Materials at Dannemiller.com are appropriate or available for use at other locations outside of the United States and access to them from territories where their contents are illegal is prohibited.

You may not use Dannemiller.com or export information and materials in violation of the export laws of the United States or any other country. If you access Dannemiller.com from a location outside of the United States, you are responsible for compliance with all applicable laws.

COPYRIGHT CONCERNS

Dannemiller respects the intellectual property ownership rights of others. If you believe your work has been reproduced at Dannemiller.com in a way that constitutes copyright infringement, please notify us and provide the following items to the Dannemiller.com editor:

  • A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed;
  • Identification of the copyrighted work, or a representative listing of the copyrighted works, that you claim have been infringed;
  • Identification of the material that you claim to be infringing or to be the subject of infringing activity and information reasonably sufficient to locate the material;
  • Information for contacting you, including your address, telephone number, and, if available, e-mail address;
  • A statement that you have a good-faith belief that the claimed infringement is not authorized by the copyright owner, its agent, or the law; and
  • A statement that the information in your notice is accurate, and under penalty of perjury, that you are the owner, or are authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

REFUND POLICIES

  • LIVE MEETINGS

Cancellations/refund request must be received in writing 30 days prior to the meeting start date and are subject to a US $100 processing fee. Refunds will not be granted after 30-day window nor will they be provided for no-shows. For cancellations, please email debbiem@dannemiller.com.

  • ENDURING PRODUCTS

All refund requests must be received within 2 weeks of product purchase and prior to any credit being issued if applicable.

  • SUBSCRIPTIONS

For all subscription-based products, a refund request must be received within 2 weeks of purchase and prior to any credit being issued. If the subscription includes printed paper products and any portion of the paper products have been shipped, a refund will be issued less $75.

  • RECORDINGS

Lecture recordings (without CME credit) purchased via the Dannemiller Store are not eligible to receive a refund unless the product is defective. Should a user need to exchange/upgrade to another product, please contact Dannemiller to review possible options.

Lecture recordings (with CME credit) may be eligible for a partial refund in an amount no more than the difference between the lecture recordings with and without CME credit unless the product is defective. Please contact Dannemiller for further information.

  • PRINTED PRODUCTS

All sales for printed products/syllabus are final and refunds will not be provided once the product has shipped.

  • EDUCATION CENTER

To qualify for a refund, a request must be received within 2 weeks of purchase and prior to any credit being issued.

Activities consisting of audio/video recordings will only be eligible for a refund up to 50%.

GOVERNING LAW

The laws of the State of Texas shall govern these Terms, without giving effect to any principles of conflicts of law. If any provision of this Agreement and Terms shall be unlawful, void, or for any reason unenforceable then that provision shall be severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

These Terms constitute the entire agreement between Dannemiller and its Users/Purchasers with respect to use of Dannemiller.com. Any cause of action that exists with respect to use of Dannemiller.com must be commenced within six (6) months after the claim or cause of action arises.

CHANGES

Dannemiller reserves the right, in its sole discretion, to revise these Terms at any time and correct any errors or omissions in any portion of Dannemiller.com and Materials. Materials may also be changed, modified, added, or removed and updated without notice at any time; however, Dannemiller is under no obligation to update Materials.

Dannemiller may also make changes in the products, services, programs, or prices (if any) described in Dannemiller.com at any time without notice. Users/Purchasers continued use of Dannemiller.com after any change Dannemiller makes to Dannemiller.com will be considered acceptance of those changes.

Users/Purchasers are encouraged to revisit these Terms from time to time. The current Terms are binding.

NOTICES

All Notices to the Vendor are to be sent to the following address:

Dannemiller
5711 Northwest Parkway
San Antonio, Texas 78249